This Privacy Policy applies to softvenza.com and the services provided by ITIJAH LLC, trading as Softvenza ("Softvenza", "we", "us", or "our").
By using our website or engaging our services, you agree to the practices described below. If you do not agree, please do not use our website or services.
01 Who we are
Softvenza is a full-cycle software studio. The data controller responsible for your personal information is:
- ITIJAH LLC (trading as Softvenza)
- 3127 Galaxy Way, Laurel, MD 20724, USA
- Email: ashrafhussainofficial@gmail.com
02 Information we collect
We only collect information that helps us respond to you and deliver our services. This includes:
Information you provide to us
- Contact details:name, email address, phone number, and company name when you submit a contact or project form, email us, or message us on WhatsApp.
- Project information:any details you share about your product, requirements, or business so we can scope and deliver work.
- Correspondence:the content of messages you send us and our replies.
Information collected automatically
- Usage data:pages visited, referring links, and time spent on the site.
- Device & technical data:IP address, browser type, operating system, and general location (country/region).
We do not knowingly collect sensitive personal data (such as health, biometric, or financial account details) through this website.
03 How we use your information
We use the information we collect to:
- Respond to your enquiries and provide quotes or proposals.
- Deliver, manage, and improve the services you engage us for.
- Communicate with you about your project, including updates and support.
- Operate, maintain, and improve our website and its security.
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information, and we do not use it for automated decision-making that produces legal effects on you.
04 Legal bases for processing
Where required by law (for example under the GDPR), we rely on the following legal bases to process your information:
- Consent:when you voluntarily contact us or opt in to communications.
- Contract:when processing is necessary to provide services you have requested.
- Legitimate interests:to run and secure our business and website, provided your rights do not override those interests.
- Legal obligation:where we must retain or disclose information to comply with the law.
07 Data retention
We keep personal information only for as long as needed for the purposes described in this policy, typically for the duration of our relationship with you and a reasonable period afterward to meet legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.
08 How we protect your information
We apply appropriate technical and organizational measures to safeguard your data, including encrypted connections (HTTPS), access controls, and secure hosting. No method of transmission or storage is completely secure, but we work continually to protect your information and to respond promptly to any incident.
09 International data transfers
We are based in the United States, and your information may be processed there or in other countries where our service providers operate. Where personal data is transferred internationally, we take steps to ensure it remains protected in line with applicable data-protection laws.
10 Your privacy rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to legal limits.
- Restrict or object to certain processing.
- Data portability:receive your data in a usable format.
- Withdraw consent at any time, without affecting prior processing.
To exercise any of these rights, email us at ashrafhussainofficial@gmail.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data-protection authority.
11 Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.
12 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be highlighted on our website.
13 Contact us
If you have any questions about this policy or how we handle your information, reach out:
ITIJAH LLC (trading as Softvenza)
We're happy to help with any privacy request or question.